What We Collect and Why We Hold It
When you open an account, we collect the information needed to run it — your name, contact number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We log transaction references so deposits and withdrawals can be traced and verified against your
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wallet history. Session data, including device type and IP address, is recorded to detect unusual access patterns and keep your account secure. We do not sell your personal data to third parties. Retention periods vary by data type: payment records are held as long as required
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for financial compliance, while session logs are cleared on a rolling basis. If you close your account, we retain only what applicable law requires us to keep. Any data shared with payment processors — such as the mobile wallet networks you use — is governed by
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their own privacy terms in addition to ours. We apply encryption in transit and at rest across all account data. Your eligibility to use this platform, and the legal basis on which we process your data, depends on your local law and the region from which
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you access the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.